Testimonials

Hear What Our Customers Have to Say

Bob Ridings Taylorville: Kim Heggy was our sales person and we were very impressed with the way she took care of us and worked out a deal that was to our liking we would recommend her to anyone looking for a car.
Linda Cameron
Bob Ridings Taylorville: Very satisfied with your service that's one reason I buy my vechiles their thanks for your service
William Morrissey
Bob Ridings Taylorville: Jason Bough is great - a real asset to Bob Ridings.
Pamela Kerney
Bob Ridings Taylorville: Very pleased with our shopping experience. Will continue to make Bob Ridings our dealership of choice. Sam Short was great to work with.
Zachary Hubbard
Bob Ridings Taylorville: Fast service, reasonably priced....service department is an asset to the Ridings Family dealership! Very satisfied... thank you!
Ross Parks
Bob Ridings Taylorville: We bought an Edge Sel and we love it!
Michelle Pugh
Bob Ridings Taylorville: Ron Pritchard was very helpful in getting me the vehicle I wanted. He is very enthusiastic about his job.
Shelley Crocks
Bob Ridings Taylorville: Got me exactly what I wanted with all the options nice
Richard Slifer
Bob Ridings Taylorville: We are very pleased with the service we get from Bob Ridings and we love our Edge.
James Waggoner
Bob Ridings Taylorville: Garrett, I wanted to Thank you again for the excellent customer service I received this past week while purchasing a car from you. You truly demonstrated integrity and professionalism throughout the process. I can honestly say that I feel as though I got a great deal. You were so accommodating with my appointment time and I sincerely appreciate that. I love my new (used) Volvo, it was well worth the extra trip to Illinois to purchase it! Again, thank you so much for such a positive car buying experience. I look forward to doing business with you in the future.
Rhonda Sutton
Bob Ridings Taylorville: Garrett, I want to send a "Thank You" to yourself and all at Bob Ridings Ford! Our purchase was hands down our best car buying experience ever! My wife absolutely loves her new Flex! You and the staff have earned our business an that of all our friends as well! Keep up the good work, we really appreciate it!!!
Monty Murphy
Bob Ridings Taylorville: It was a pleasure to meet you and talk with you about your farm. A great year for yields and harvest weather! Bob, as a small employer, I appreciate the work and effort and attitude of employees. I would like you to know that I was impressed with your "team"---David Schafer, Josh Tucker, and Tim Stower. Thank you and your team for making our buying experience a good one! - wife is really enjoying the car!!!
Bill A.
Bob Ridings Taylorville: Jason, Thank you for helping me get my new car! Although I still miss my old on, we love the "Z"! Everyone agrees it is super BA!!!!
Glenda
Bob Ridings Taylorville: Jason, Thank you for all your help. This is the first car I ever purchased that went so smooth. No hassle!
Kay, Mike & Tim
Bob Ridings Taylorville: Scott, Thank you so much for all you have done for me. It means a lot to know that I don't have to worry about anything to do with my car because you go above and beyond to make sure I and my car are taken care of. I cant thank you enough for all you have done.
Heidi
Bob Ridings Taylorville: Totally Awesome experience. Thank you so much to Scott and Bob Ridings Ford in Taylorville. By the way the roses are a nice touch and it made my day!!!
Rebekah Kobielnik
Bob Ridings Taylorville: Friendly staff...quick to help and open to negotiation...just bought my first car from them and it won't be the last!!
William Malone
Bob Ridings Taylorville: Wonderful, fun & relaxing car-buying experience! We've bought several vehicles there, & won't buy anywhere else. Jason Bough makes car buying a great experience, before AND after the sale.
Becky Roesch Neuses
Bob Ridings Taylorville: Jeff, Thank you so much for all you have done for us in getting Terry's new car. He loves it! Best surprise I ever pulled off. Thank you.
Terry & Joletta Hill
Bob Ridings Taylorville: Garrett was very friendly and respectful. He made sure all my questions were answered and made sure I was completely satisfied before making my purchase. I would highly recommend Garrett and the staff and Bob Ridings.
Mark Sutheard
Bob Ridings Taylorville: Jeff Cowell was amazing today! No hassle super nice! couldn't be happier!! Everyone was friendly and helpful. we will be repeat customers!!
Chad Kuhns
Bob Ridings Taylorville: Couldn't ask for a nicer salesman to deal with than Jason Bough. When looking for a car, he is the first person that comes to mind.
Julie Donaldson
Bob Ridings Taylorville: Jay your dept. and all personal are very great people. They make sure we are taking care of with such kindness. THANK YOU SO MUCH
Lloyd Dial
Bob Ridings Taylorville: It was nice to see that your employees are very welcoming and have gentlemanly manners. Rare qualities today. Thanks for the great service you provide.
Jean Pickett
Bob Ridings Taylorville: I went to Bob Riding's to buy my dream car.With the help of Larry Stevens, and Nathan,in the service dept., I was able to do just that! I appreciate the care and respect, I was given.
Beverly Helm
Bob Ridings Taylorville: It's always a pleasure coming into the Service area to have our vehicles maintained. Jay's staff is very professional.
Michael Mayer
Bob Ridings Taylorville: My salesman, Shane Farris, was one of the most professional car salesmen I have ever worked with. He is courteous, friendly, knowledgeable and a professional in every sense.
Charles Bridges
Bob Ridings Taylorville: Your dealership is an hour and a half away from our home but you have made us new customers!! We will ALWAYS come to you. Fair and honest. Thank you so much for an EPIC experience!
Dan & Carol Deavers
Bob Ridings Taylorville: We have purchased cars from Pon Pritchard before and would never hesitate to do so again! He is an excellent sales person and takes great care of his customers. We have and will continue Ron and Bob Ridings to everyone we know
Keith Haynes
Bob Ridings Taylorville: As with any other time I have used the Service Dept. at Bob Ridings, the service was excellent and the job was done very quickly!!
Cynthia Nation
Bob Ridings Taylorville: We've always had good service and help from Bob Ridings Co We tell all we buy from this company quite often and are pleased with everything and everyone who have helped us. Thanks.
William Hartman
Bob Ridings Taylorville: I wasn't introduced to the service department but I didn't need or want to be. I was extremely stressed about purchasing a vehicle and received the run around and a lot of pressure to buy from two other dealerships. I cried several times and then talked to Ron who made buying a car stress free. I will never go anywhere else and will recommend Ron from now on!! Thank you for my new car.....I love it!!
Karmen Goodrich
Bob Ridings Taylorville: There are reasons I have kept driving past many oil change businesses to have my vehicle serviced at Riding's Ford in Taylorville(I live on the North side of Springfield). And enjoying wasting money on gasoline and gasoline taxes are not on that list. Outstanding service and intelligent, courteous staff are.
Tom Dacar
Bob Ridings Taylorville: Bob Ridings Ford has always treated me with respect and taken care of any issues I have had ASAP!Dave,Geoff,Ron and the rest of the crew are the best in the business...Keep up the good work!
Curtis Walls
Bob Ridings Taylorville: I highly recommend Lucy Wilson. She is awesome. My husband and I bought 2 cars from her within 2 weeks. We are very pleased with the cars and the service we received. Go see Lucy Wilson today and tell her Carla and Frank Beck sent you. She is really awesome.
Carla Giles Beck
Bob Ridings Taylorville: Bought a 2013 Lincoln on April 4th, 2014 from Shane, we were treated like a King and Queen from everyone there that we dealt with. Battery failed on 4/15. Lincoln sent someone out to start me. Took it back to Ridings, they run some tests, battery failed. Replaced battery, no charge. Bob Ridings in Taylorville will treat you right.
Rep Sttrip
Bob Ridings Taylorville: 38 yrs of buying from Bob Ridings haven't regretted it yet. The customer always get his car fixed if anything goes wrong .Wouldn't buy any were else
Carol Eddy
Bob Ridings Taylorville: Ron P. was an excellent sales person. He didn't add to the sticker price. Gave us a good trade. I'll recommend him to others.
James Wright
Bob Ridings Taylorville: My daughter came in for an oil change the day before and was told her front brakes needed to be replaced. She was leaving the following day to drive to Georgia for the summer. Your team made the extra effort to get that work done before she left and that meant working her into a full schedule. THANK YOU!
Karen Brockelsby
Bob Ridings Taylorville: Garret Ulmer was actually one of the best salesmen I've ever dealt with in buying a car.
Curtis Kline
Bob Ridings Taylorville: I highly recommend Bob Ridings for both sales and service.
Gerald Dalsin
Bob Ridings Taylorville: This was a warranty issue for the A/C. I haven't had a chance to run the A/C much yet but it was fairly warm out yesterday and it seemed to be working fine. Was told it would be a 2 hour job but it took less time than that, service department is very friendly and courteous.
Charles Bridges
Bob Ridings Taylorville: Jeff Cowell - Thanks for making our car buying experience smooth, easy and stress free. No pressure, no hype just great guy to deal with.
Terry Lindsey
Bob Ridings Taylorville: Zach Greene was great. He listened to what I wanted and needed. My requirements were strict and hard to meet, yet he found the cars on the lot that met my must-haves. He treated me as a person and a professional. I would definitely recommend him to others.
Lori Basiewicz
Bob Ridings Taylorville: I spoke with Jason over the phone and drove 2 hours to get the ford escape. Jason was wonderful and the dealership was excellent
Samantha Worms
Bob Ridings Taylorville: Thank you for making the purchase of my new van very easy and enjoyable. I have not purchased a vehicle before from a dealership where it didn't take hours and I felt like my entire day was being wasted just to try to buy a car. This was a great experience and I would definitely recommend sending any of my friends or family over to buy a car from Bob Ridings.
Nicole Killen
Bob Ridings Taylorville: Bob Ridings is really the best dealer. Driving my fourth (I think) car from their dealership and sure hope that they will make me the best offer next year on my fifth!
Janis Walch
Bob Ridings Taylorville: My husband and I recently purchased a gently used Chrysler 300. Our salesman, Chris Scott, was a pleasure to work with. We never once felt like he was trying to "stick it to us," as we have in the past with other dealerships. When in need of another car, this will be our first stop!
Dana Swalley

Bob Ridings Taylorville: Garrett was awesome! made me feel comfortable and was very helpful
Andrea Mikolasek
Bob Ridings Taylorville: Really a fun car buying experience due to my friendly and knowledgeable salesperson, Zachary Greene.
Kris Alverson
Bob Ridings Taylorville: Jeff, Christine and I wanted to drop you a quick line of thanks for all the help in finding her a vehicle. Being in the sales industry, it does feel good to see someone take the amount of pride in their job as you did for us. We very much appreciated your patience while we found the right car at the right price for us. We will definitely keep you in mind for our future purchases as well as recommend you highly to anyone we know looking for a vehicle. Thank you again for all or your help and hard work.
Keith Condon
Bob Ridings Taylorville: Jason is wonderful. I recommend him to all my friends who are looking to trade cars.
Michael Finney
Bob Ridings Taylorville: Absolutely the best car buying experience I have ever had. Thank you!
James Bolt
Bob Ridings Taylorville: OUR EXPERIENCE WITH YOUR DEALER SHIP WAS A GOOD ONE. I WOULD NOT HAVE ANY PROBLEM IN RECOMMENDING YOU TO FRIENDS OR FAMILY.
Herman Prince
Bob Ridings Taylorville: Great team. I have a high level of trust in this service department
Gery Letterly
Bob Ridings Taylorville: I was in the used car lot for 30 min looking around. Then I went over to the main building and Sam was the first salesman to come up to me. I have bought a lot of vehicles and I would say Sam was by far the best salesman I've had. Thanks
Robert Pickerill
Bob Ridings Taylorville: My sales rep was AMAZING! I have already and will continue to refer Bob Ridings and Jason Bough to any of my family and friends looking to purchase a new or used car. This is the first time I have purchased a car from Bob Ridings. The selection was much better than the local Ford dealers which was one of the "pulls" to Taylorville.
Delisa Standerfer
Bob Ridings Taylorville: everything was great! garrett was very easy to talk to and a great guy. I was impressed with the professionalism and the help I received. I will definitely be back in the future when the time comes to trade again.
Anthony Grobengieser
Bob Ridings Taylorville: In comparison to other dealer experiences this was by far the most professional and courteous. Exactly what I expect from a dealership that I'm spending my money with. They definitely have earned my return business.
Todd Leigh
Bob Ridings Taylorville: Great people/ without a doubt the best experience I have ever had with any car dealership. We highly recommend Bob Ridings. Their sales staff is second to none and their service department is great.
William Sheedy
Bob Ridings Taylorville: Jason was excellent as a salesman and made me feel at ease with the entire process. He worked hard to ensure I was satisfied with my purchase even after the paperwork was signed. I will continue to make Ridings my first stop when looking for a vehicle.
Kyle Martinic
Bob Ridings Taylorville: We've purchased many vehicles from Ron Prichard & will continue to do so. He has always made the process of purchasing a vehicle an enjoyable experience.
Karen Penwell
Bob Ridings Taylorville: We bring all of our vehicles to you and will be adding one soon. I don't trust anyone but you and your team. Thanks for always doing a great job for a great price!
Ashley Blackburn
Bob Ridings Taylorville: Very friendly and knowledgeable. I hadn't gone shopping for a vehicle for many years, and Ron made everything so easy. I will tell my friends to go see Ron, if they are interested in getting a different vehicle.
Kathy Schmidt
Bob Ridings Taylorville: My purchase was after hours & the team has continued to support my needs after the purchase. Jason Bough has been very helpful. Thanks for being there for all my questions.
Joshua Staley
Bob Ridings Taylorville: as I came in for a basic oil change, I was promptly greeted and was treated like they knew me and saw me everyday. Every staff member that walked by smiled and said hello. Although the waiting room was full, the wait was much shorter than I expected it would be. Excellent service and worth the wait.
Ryan Archery
Bob Ridings Taylorville: I really liked the documentation that I received about my vehicles inspection it seemed detailed and thorough. It surprises me that the Pana store doesn't do the same. Also I thought the price for the service was very reasonable I will be back for sure. Thanks
Aaron Brownback
Bob Ridings Taylorville: Jeff Webb was polite, professional, and helpful. I'd recommend him (and Bob Ridings) to my friends, for sure!
Stephanie Hagan
Bob Ridings Taylorville: The servicemen at Bob ridings Taylorville have taken good care of my car and have always made me aware of anything that need's taken care of. A+ service.
Delbert Whitehurst
Ron was an ultimate professional. He was extremely helpful and prompt in responding to my questions. I would buy a car from him again.
I. Lee
Ron was wonderful as ALWAYS to work with and was extremely helpful . Can't say enough about his great work . As I am several time repeated customer . Thanks Ron . AWESOME job . Can't wait to ride the Harley in the spring .
Pat Marsh
Bob Ridings Taylorville: I will continue to purchase my vehicles from Bob Ridings and Jason Bough.
Fawn Bozarth
Bob Ridings Taylorville: I believe Bob Ridings in Taylorville, has the very best service dept. of any Ford dealership in all of Illinois. Everyone is friendly, and very helpful. Most we know by first names. The office gals are so nice. It is a 30 mile drive, and we love our favorite salesman John Pete. We only buy our cars & trucks from you wonderful people.
Charlie & Dorothy Beeman
Bob Ridings Taylorville: I would personally recommend Bob Riding's servicing staff to anyone requesting info.
Jerry Best
Bob Ridings Taylorville: Jason Bough is the internet sales person at Bob Ridings Ford at Taylorville. I have bought one new and two used vehicles from Jason and I have been very happy with each purchase. Jason was very easy to work with and he went to great lengths to make sure that everything was right with the vehicles. I trusted Jason to do his best for me and I feel that he did more than I expected
Delbert Garner
Bob Ridings Taylorville: Jason went the extra mile to get the truck I wanted at the price I wanted. I had very specific vehicle requests and he was very patient so I could find the right truck.
Ken Franklin
Bob Ridings Taylorville: These guys are always kind, quick and efficient in their work - I appreciate that!
Thomas Hedden
Bob Ridings Taylorville: To Jay and Travis, you guys and your service department are the reason we continue to visit bob ridings. Thank you
Chad Lavin
Bob Ridings Taylorville: Lucy went above and beyond what I've experienced from other car salespersons in her attempt to make this an enjoyable and stress free process.I hope the mustang proves to be as good as it looks and with sales personel as proffesinal as Lucy,I very well may make further purchases from Ridings!.Once again ,Lucy did great,and I hope follow up service continues to be of excellent nature.Thank you and yours truly,Joe Zucco
Joe Zucco
Bob Ridings Taylorville: Very supportive staff that looked out for my best interest.
Mary Stiller
Bob Ridings Taylorville: Great job and I appreciate them bringing me to Walmart while I waited, above and beyond service
Timothy Willeford
Bob Ridings Taylorville: Bob Ridings has the best dealer service department.
Gerald Dalsin
Bob Ridings Taylorville: Great team at BRF Taylorville! Appreciate the help on manufacturer's rebate forms.
Gary Letterly
Bob Ridings Taylorville: Everyone is always polite and accommodating - I appreciate that!??
Thomas Hedden
Bob Ridings Taylorville: Great customer service.
Raynald DeCastro
Bob Ridings Taylorville: All my experiences are great. The quick service, the courtesy and helpfulness is always fantastic . Your staff is amazing.
Kathy Miller
Bob Ridings Taylorville: You guys went above & beyond- showing me how to hook up my portable battery jumper-pack. :) Much appreciated!
Geri Kirkbride
Bob Ridings Taylorville: I have always been pleased with the service department...the work and the guys at the desk. They have always been very good about explaining anything about my car that I needed to know about.
Cherri McCollough
Bob Ridings Taylorville: Service department is an asset to the Ridings family dealership. Great service at a great price!
Ross Parks
Bob Ridings Taylorville: Fellas did a great job. Keeps us driving from springfield to get all of our automotive needs.
Steven Swance
Bob Ridings Taylorville: They took very good care of me. Explained everything clearly. Will be back!
Jennifer Franklin
Bob Ridings Taylorville: Larry Stevens was as professional as it gets. I have been a loyal Bob Ridings client for years. A++
George Frauli
Bob Ridings Taylorville: U guys are second to none and we are not easy to please!
William Stritzel
Bob Ridings Taylorville: You have a very good service team. That is one of the reasons that I return to purchase vehicles nearly forty miles from my home.
Lloyd Holman
Bob Ridings Taylorville: As always good service. Worth the drive from Springfield
Reynald DeCastro
Bob Ridings Taylorville: Great team. Always looking out for me as a loyal customer.
Gary Letterly
Bob Ridings Taylorville: We drove 147 miles in anticipation in buying a vehicle, when we got there we were greeted by sales people and David. We told him what we were looking for and he showed us some of the cars. He told us about the owner and the business and we picked out the one we wanted and he worked up the deal to meet our needs and satisfaction. He offered us drinks and hamburgers and then when it was time to sign papers, we met with Tara and she was very friendly. It is nice to know that you can drive that far and leave happy. To our surprise we were given a hat and dozen roses...As a whole we give the whole dealership 5 stars. We recommend this business to our friends.
Jim & Cissie Fosse
Bob Ridings Taylorville: Ron Pritchard did an outstanding job of finding me the perfect vehicle.
Christine Orama
Bob Ridings Taylorville: Best car buying experience ever!
Lee Workman
Bob Ridings Taylorville: Had vehicle towed in because broke down. This wasn't a planned repair. We was back up and running the next day Thanks
Sherri Morgan
Bob Ridings Taylorville: David provided excellent service and was very easy to work with. We will refer anyone looking to purchase a new or used vehicle to David.
Jon & Lindsay Filbrun
Bob Ridings Taylorville: We are thrilled with the quality of truck we got for the price- Will be sending family and friends when they need anything!
Randall Hoffman
Bob Ridings Taylorville: I could not ask for better
William Rodzimanowski
Bob Ridings Taylorville: they have a good selection of car and have very good prices on them and jason takes good care of us
William Owens
Bob Ridings Taylorville: I am the manager of a family-owned retail store. As a result, I appreciate what it takes to provide good customer service. I am always treated well at Bob Ridings. This was my second purchase from Dave Schafer. He is a pleasure to work with because I trust him. I recommend him and your dealership to a lot of people.
Cory Foster
Bob Ridings Taylorville: Thx to your team as I forgot my 730 appt and was worked in later. Thx for caring about the customer.
Mark Nagle
Bob Ridings Taylorville: Always great people to deal with which is why I have been doing business at Ridings since 1998
James Gould
Bob Ridings Taylorville: We have a Ford dealership within two (2) miles of our home, but after the initial visit with Jeff Cowell, we knew the extra miles were well worth the trip. He is definitely an asset to the dealership. Jeff goes way beyond what I have ever experienced in the past when purchasing a car, promptly returning calls and answering all our questions, searching for an Edge with the exact options we wanted, but when that Edge was not out there, ordering it was so easy. From beginning to end, the whole experience has been actually pleasant. Great job Jeff, well done!
Phillip Curry
Bob Ridings Taylorville: It's always a pleasure to have my car serviced there because of the level of courtesy and professionalism.
Jean Pickett
Bob Ridings Taylorville: Love the car, loved the service. Lucy was a doll. Would not hesitate to recommend Bob Ridings to others.
Carol Morris
Bob Ridings Taylorville: Always great to work with Kim, Thanks to all of you. Floyd
Floyd Minder
Bob Ridings Taylorville: David was a pleasure to buy from and he's also a very honest and truthful person.
Ron Lesko
Bob Ridings Taylorville: Everyone was very friendly and went out of there way to help me fine the car I was looking for. They made me feel very comfortable with the process of buying a new car and getting a good deal.
Gregory Poole
Bob Ridings Taylorville: just the best
Frank Pickett
Bob Ridings Taylorville: Extremely Pleased to work with Jason and Bob Ridings again! Thank You so much!
Eric Fitzgerald
Bob Ridings Taylorville: Wouldn't go anywhere else. GREAT SERVICE!!!
Patricia Imhoff
Bob Ridings Taylorville: My wife, Mary Beth, and I have been coming to Bob Ridings ever since we bought our first Ranger there back in 1995. We very much enjoy the service and staff there and plan to visit BRF in the future!
James Devon
Bob Ridings Taylorville: I had a awesome experience! Love my car and the service! Will never go anywhere else to buy my vehicles! My salesman was attentive and definitely found what I was looking for to fit my budget! Not your typical car salesmen! I would definitely recommend this business to my friends and family! When I take my vehicle to get my oil changed the staff and service is always done in a quick prompt manner as if they are continuing to try and keep me happy and they have definitely earned my future business!
Cassady Schultz
Bob Ridings Taylorville: Jeff Cowell is a great sales person at Bob Ridings Ford at Taylorville. I have bought two new vehicles from Jeff and I have been very happy with each purchase. Jeff was very easy to work with and he went to great lengths to make sure that everything was right with the vehicles. Jeff met all of my expectations and has won my trust and future business. The sales and service department at Bob Ridings is gets an A+ rating from me.
Brian Rieck
Bob Ridings Taylorville: Garrett Ulmer is an excellent sales person! His friendly and honest personality shines in his work! We totally enjoyed working with him!
Thomas Hedden
Bob Ridings Taylorville: We were very satisfied with the service and the great deal that we received. We have been telling others about you.
Terry Wells
Bob Ridings Taylorville: Ridings has one of the best service centers that I have ever been to. My father-In-Law said this also. Thanks
Carlmelo Montes
Bob Ridings Taylorville: I think that Jason is wonderful, this is our second vehicle in the driveway from Jason! I have referred friends and family to Jason because I know he will take care of them as if they were his family
Sarah Disney
Bob Ridings Taylorville: We met Jeff Webb Thursday night. We talked to him around a hour. We told him we would come back Saturday to test drive some vehicles in daylight and hopefully warmer weather. I told my wife Debbie that we would buy her car through Jeff because of his honesty and he was not a pushy salesman. Debbie took Friday off from work to pursue her goal of getting a newer car. Jeff was very energetic in providing us with warm ready vehicles to test drive. Jeff did a fabulous job in providing answers to any and all of our questions. If Jeff didn't have a answer to a question he looked it up or went to others for help. We were going to use TCU for financing. Jeff Webb turned us on to the best loan rate thru Bob Ridings Ford. Thank you Bob Ridings Ford for getting Debbie into a newer car.
Deborah Radzimanowsky
Bob Ridings Taylorville: As always it is a plesure to deal with the Bob ridings service deprtment
Ronald Botz
Bob Ridings Taylorville: zach greene was outstanding. i was not pressured. he showed a variety of vehicles and was very knowledgeable. he will be recommended to people i know looking for a vehicle and we will be back to see him in the future!
Teresa Keppler
Bob Ridings Taylorville: We recently purchased our sixth vehicle from bob ridings. The two salesmen that we had purchased thru are no longer at this dealership, so that's all there is to say about that....but the service department is why we keep coming back. JAY, TRAVIS and the rest of the service department are top notch. whenever we had a problem they took care of what ever it might be. Recently, our battery died on our new car. With a phone call, they came and picked up the vehicle and fixed the problem, then delivered the car back to our home while we were at work! So the car was ready when we came home. There are more examples, but I'll keep this short. The bottom line is, this service department is why we continually purchase, happily, from bob ridings.
C. Lavin
Bob Ridings Taylorville: I have bought many vehicles/trucks in my time. Garrett by far has been the BEST salesperson I have ever dealt with. I had many questions and he had all the answers without going to some other person. the other things I valued the most is that fact he did not pressure me. he gave me time to think about this truck deal. on pricing, I noticed he did not run back and forth to someone in the background to get answers. he did it right there for me. I'm not use to that at all. Another thing that you as a dealership need to know. Garrett worked with me on days when he was off either by phone or text messaging. that was awesome. I am a supt for Ameren and I value my co-workers on principles that are much like your employee. this guy is an awesome salesperson. I hope any young salespeople you may hire gets put under his wing to learn how to sell vehicles. thank you very much. I love my truck. I hope this gets passed on to Garrett.
Robert Barcum
Bob Ridings Taylorville: We had shopped our hometown (Lincoln) and couldn't find a good deal on a nice used vehicle in our price range so we went to Bloomington, Clinton and Springfield. Still no luck so my husband went online to Bob Ridings site..found a couple of vehicles that fit our criteria. So he called and got Jeff Webb on the phone as the saleman who promptly invited us to make the trip to Taylorville. Jeff was outstanding in his customer service to us from that 1st phone conversation to the day we picked up our Ford Edge from him. He is such a friendly. .enthusiastic and personable young man. We immediately felt comfortable and at ease with Jeff and at no time did we ever feel like we we're being pressured or"steered"into doing anything other than what we wanted to do. This I liked? We will be bringing our daughter over in the near future so Jeff can put her in a new vehicle as well! And we most definitely will recommend Bob Ridings Ford for a vehicle and Jeff Webb to sell them that vehicle. Thank you for a pleasant enjoyable car shopping/buying experience.? I don't see our pic posted on the site with our Edge tho?
Rose Robertson
Bob Ridings Taylorville: We knew we were in good hands with Jeff and would go to him first when purchasing another vehicle.
Kyle Galayda
Bob Ridings Taylorville: Love my 2012 Escape that I purchased at Bob Ridings. I always dread the hassle of buying a car but dealing with Jason was a pleasure. Loved the roses too! I would recommend Bob Ridings to my friends.
Carla Fight
Bob Ridings Taylorville: I came to look at a specific truck. It was ready for me to check out when I got there. I found out on the way to the dealership that I had a short amount of time to be there. I drove the truck, got my trade in offer, and bought the truck. I thought I would have to come back to finish the paperwork, but everyone involved pulled together and got me going quickly. I live 75 miles away, so a saved trip was great. I had great treatment, and the fastest sale and paperwork ever. Great job everyone.
Todd Wilcoxen
Bob Ridings Taylorville: The car we bought was for our kids and I feel we purchased it at a fair and reasonable price. It hit everything we wanted, low mileage, mid size car, fair price, safety and the Doge Avenger was the perfect color and look for a 19 year old college student. Service was great and even though it was getting very late I didn't feel pushed out the door.
Robert McDaniels
Bob Ridings Taylorville: Jason Bough at Bob Ridings in Taylorville, IL was great to work with! It's the second car we've purchased there and he was our salesperson both times. We'll remember him next time we need to buy a vehicle.
Dolores Mobley
Bob Ridings Taylorville: Always made to feel that the Bob Ridings Team is looking out for me.
Gary Letterly
Bob Ridings Taylorville: Don't know of any other place that I leave and I'm saying to myself "I love this place"!...great service department, I was treated like family!.... I would never bug a vehicle from another dealer. Bob Ridings is the tops!
Ross Parks
Bob Ridings Taylorville: Larry worked hard for us. You can tell he loves his job and is very experienced in this business. Thanks for the new ride. !!
Chris Bumgardner
Bob Ridings Taylorville: Been driving from 30-50 miles since late 80's to do business with the great people at Bob Ridings in Taylorville. Will continue to do so as long as I am able.
Thomas Dacar
Bob Ridings Taylorville: Bought a 2014 used Dodge here yesterday. As we were walking toward the used cars Mr. Ridings came up in his golf cart and helped us find exactly what we were looking for. We were really impressed that Mr. Ridings would take the time to help us look when he knew we were only looking at used cars. We think that says a lot about him and the people at his stores. By the way, Justin and the Finance Manager were both great to work with too. I don't trust any Springfield dealer. It is nice to have a car dealer that treats you like an intelligent human being. Thank you everybody at Bob Ridings.
Chris Licht
Bob Ridings Taylorville: My wife and I were very please with our experience at Ridings in Taylorville. We got the car we wanted at the price needed. Everyone worked together to accomplish this. Our salesman Jacob Lahr has to be one of the best salesman I have ever worked with. He was polite, kind, helpful, and real. Not the usual phony. My rule is like this, If I have a bad experience with the salesman and I feel like he is trying to make my decisions for me, I will not return. We will with out a doubt refer friends and family to visit Bob Ridings in Taylorville and also request Jacob Lahr as their salesman. Thank You, Todd Ater
Todd Ater
Bob Ridings Taylorville: I just wanted to take the time to write to you and to tell you how much this purchase has really meant to me. My son is so proud and so happy with his first new truck. The timing couldn't have been better. He lost a very dear uncle on the very day we came to buy the truck. It was a very difficult time for him. Between you and Kim you made his dream come true. By delivering the truck to our home in Springfield and making the paperwork so easy to fill out, and by sending the nicest gentlemen possible to our home, you truly showed how you would go above and beyond for one of your customers. And I don't think you could've asked for a better person to advertise for you. The truck is polished and clean every day and proudly has your sticker on the tailgate. He has also told everyone he talks to everything that you did for him. The camouflage hat and the roses only top everything off. Again I just want to say that this whole transaction meant more to me than you will ever know. Thank you from the bottom of my heart for making his dream come true. When you walked us into that shop and showed us that truck, I could see his eyes light up and I just knew in my heart that that was the truck for him! I guarantee you that you will have many more customers because of him!!!! Please share this letter with your boss and Kim and tell them I said thank you!
Aby Phoenix
Bob Ridings Taylorville: 2nd Vehicle we have purchased from B. Ridings with Ron P. Ron is "fun" to work with, his vehicle knowledge is exemplary, his professionalism, courtesy, willingness to go the extra mile and find the "perfect" vehicle of our choice and affordability. We have highly recommended Bob Ridings, Taylorville and Ron Pritchard in particular. IF we don't keep this beautiful 2014 Edge forever, we'll be back. We allow Bob Ridings service to maintain all service needs and are very pleased with the Ridings service Department. Of course with such quality and craftsmanship in Ford products, simple maintenance is all we ever needed. We have loved all our Fords; 1990 Ranger, 2000 Ranger, 2007 Ford Escape from Bob Ridings, traded up to a 2012 Ford Escape and then traded up to the 2014 Edge. We couldn't be happier, but, I would almost recommend one thing for consumers. When purchasing a brand new vehicle with all the new electronic bells and whistles, it would almost be a great benefit to hold new owner classes on Saturday afternoons to assist consumers with understanding all the new "toys" on their vehicle so they can easily, safely drive their new vehicle utilizing all it has to offer.
Michael Bowers
Bob Ridings Taylorville: Tim and I had the pleasure of working with Scott Henne this past week while we attempted to find the "perfect car" for us. Scott was wonderful to work with, very knowledgeable and provided excellent customer service on every aspect and it made the job of finding the right car easy to do. Scott took the time to show us all the features as well as setting some features up for us like our iPhone since we have never had a car with so many features. He also took care of a few items that needed to be fixed on the car prior to our purchasing it. We really appreciated his commitment to customer service. I would also like to mention our interaction with Tim (finance) was also a great experience. Tim was knowledgeable on the programs that Ford offered and was able to answer all our questions and made the car purchase a pleasant experience. I would not hesitate to return to your dealership in the future for any additional needs we have as well as spread the word of a great experience to anyone I know in the market for a vehicle.
Tim & Barb Spencer
Bob Ridings Taylorville: Excellent staff!!! Great service!!!! We have purchased 4 vehicles from the Ridings family dealerships (Taylorville and Pana) in the past 13 years. Our salesman, Jeff Cowell, always takes great care of us! Jay Ward and Travis Corpin in the service department do everything that they can for us! The ladies in the office are amazing! We used the finance department for the first time last year and couldn't be happier with their help! Saving the best for last, Geoff Sarginson, sales manager, has never let us down and we greatly appreciate him! The Bob Ridings family has become our family over the years and we would never buy a vehicle anywhere else!!!
Michelle Brownback-Hill
Bob Ridings Taylorville: Jason, Just wanted to drop you a note and let you know that I appreciated your professionalism in your profession. You, again made the truck buying/trading a very reasonable experience. As a salesman myself for 30+ year, I can appreciate that you are straight forward, honest, and do not try to do anything but make a reasonable deal that both dealer and buyer can live with. This is all that a customer should ever expect. I really am enjoying the new truck and appreciate your efforts in finding exactly what I wanted; then getting it delivered from the other dealer. Know that I'll always give you an opportunity to have my business-at least I've found that Bob Ridings Ford has been willing to be reasonable in their negotiations for new vehicles. I still remember that I was visiting with Mr. Ridings on my last purchase and he said that you all were "just down there having a good time selling cars"--sounded good to me!
David Montgomery
Bob Ridings Taylorville: We wanted to write and tell you what a Fantastic sales consultant you have in Garrett Ulmer. Right from our first email inquiring about the 2010 Sport Trac we viewed on the internet, Garret has been very prompt returning our emails and calls. When we first arrived to look at the truck, Garrett had it ready for us, indoors out of the heat so we could get a good look at it. He even had the air conditioning on so we could feel it working on this very hot day. When we inquired about daytime running lights (needed in Canada) he checked right away with service and immediately we had our answer and they were activated. When we arrived to pick up the Sport Trac two weeks later, Garrett had it sitting out front waiting for us - washed, gassed up and ready for its journey home. He helped us get the appropriate paper work needed to bring the truck across the border (Customs) without any delays and to our home in London, Ontario, Canada. It was because of Garrett's amazing service that we made the trip twice (1936 km/1200 miles each trip)
Scott & Kathy Petrie
Bob Ridings Taylorville: I just want to express my gratitude that you and all of your staff at Bob Ridings extended to me during my positive experience of purchasing a vehicle from you all. You were more than courteous to me and made me feel very comfortable. Although I drove approximately 7 hours to get to your location, I left feeling that I would definitely entertain the possibility of making the trip again if in fact you had the specific vehicle that I wanted. My new (to me) Expedition EL Limited will be a vehicle that my family will enjoy for many years ahead. We intend to take this on a 12 hr. road trip to Outerbanks of North Carolina. With this, you know that this vehicle will help reduce the stress that comes with 3 toddlers. My wife and 3 children were waiting at the door when I returned home late that evening. We all must have spent 15 minutes "playing" in the vehicle before it was time to put the kids down for bed. My wife truly loved the roses and I am wearing the new hat even as I type this letter! Again, thanks so much for the positive experience and I will try to persuade anyone I know to check out your website and inventory because you all truly have a "truck farm" on-site!!!
Mike, Kristi, Madelyn, Tanner & Owen

Contact

Ridings Auto Group

931 Springfield Rd
Directions Taylorville, IL 62568

  • Sales: (217) 820-5366

Hours

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